Incident Reporting

Introduction
Happy Mates Support Care(HMSC) recognises that the health and safety of its employees is a priority and that if accidents or incidents do occur, they should be reported. Incidents should be investigated to ensure that the possibility of recurrence or further risk is minimised. This policy applies to all employees, volunteers, contractors, and guests under the control of Happy Mates Support Care.

Purpose
This policy has been developed to ensure that all employees (including volunteers) understand the processes to be taken in the event of a dangerous occurrence or accident.

Definition
Incident refers to any event that causes or could have caused injury, illness, damage to plant, equipment, vehicles, property, material, or the environment, or public alarm. It also includes losses of containment, fire, explosion, non-compliance with environmental regulatory requirements, vehicle incidents, and off-site incidents.

Policy
Happy Mates Support Care commits to minimising dangerous occurrences and will endeavour to achieve a zero accident rate. Happy Mates Support Care will: Provide a mechanism for reporting accidents, incidents, work-related illness, and dangerous occurrences; Investigate accidents to determine the root cause with the objective of preventing a recurrence; Obtain statistical information about the accident or incidents; Meet legislative requirements for reporting accidents and incidents.
All accidents or incidents that result in an injury or work-related illness during the course of work must immediately be reported to the Company First Aider (Georgie Steacy)
Any dangerous occurrence that has the potential to result in injury or damage to property must be reported in the same manner as an accident.
In the event of a dangerous occurrence or accident, Happy Mates Support Care must ensure the relevant state authority is notified and that a full investigation is undertaken to determine the root cause.
The most appropriate corrective action will be taken to ensure the incident does not recur.